April 2017 – As many bar and restaurant owners know, technology has become inextricably weaved into our daily operations.  But when your POS system stops working—or barely works at all—this can make running your business unnecessarily hard to do.

This happened to Nevada based W.H. Tavern. Their POS solution wasn’t properly functioning, the over-the-phone support they tried to use was “horrible,” and they didn’t have any local help.  Something had to change, so they turned to nearby Edge Merchant Processing for the solutions that they needed.

Headquartered in Reno, Edge Merchant Processing provides credit card processing services to businesses across the U.S.  Working with their POS partners Pioneer Solution (for hardware) and Focus POS (for software), Edge Merchant Processing installed three 15” CYPRUS all-in-ones with Focus POS’s hospitality software.

The 15” CYPRUS all-in-one, with its versatile design, long shelf life, and ability to support more complex applications, was the perfect hardware for this bar/restaurant.

Because of this installation, “they now have the ability to better track discounts and inventory [so] less products being given away or stolen,” said Edge Merchant Processing Account Manager Tyler Bolton. The combined Pioneer Solution hardware and Focus POS software handle all of W.H.’s food tracking and reporting, as well as scheduling and gift/loyalty programs.

“After installing the Edge POS powered by Focus and Pioneer, our reporting has been way better,” reported W.H. Tavern.

This establishment added: “Because we are now tracking discounts, requiring discounts to be approved, and requiring drink sales to be selected, we are making twice as much money as the system costs. Monthly, our loss has been minimized, we can make changes on our system ourselves and most importantly, reporting is right on par.”

About Pioneer Solution Inc.

Pioneer Solution Inc. designs and manufactures a complete line of industry specific all in one computers, touch screen monitors, kiosks, and tablets. Founded in 1994 and based in California, Pioneer Solution Inc.  manufactures its solutions from start to finish in the USA which are deployed in Retail, Hospitality, Factory Automation, Gaming, and Healthcare environments. Pioneer Solution Inc. has built an exceptional reputation with its customers and solution partners for superior flexibility and responsiveness to customer needs including short lead times, long product life cycles (minimum of 5 years), easy customization, and quick turnaround. Pioneer Solution Inc. sells through qualified technology resellers throughout the US and globally.

About Edge Merchant Processing  

Edge Merchant Processing provides credit card processing services to businesses across the United States. We are dedicated to serving the credit processing needs of retailers ranging from the small corner store to the major retailers and everything in-between. As a full service payment solutions provider we provide our clients with a full suite of products including Credit, Debit, EBT, Cash Advances, Check Conversion and Guarantee, and Gift & Loyalty Cards.

About Focus POS

With more than 20 years of experience in the industry, Focus POS provides reliable restaurant management software to well-known hospitality establishments worldwide. Our restaurant POS technologies work to meet unique business needs and realize return-on-investment. Focus POS software allows restaurants to be both competitive and cutting edge by maximizing operational efficiency and minimizing operating costs.